Oneida County IT department gets new resources for cybersecurity

With more than a billion records digitally stored on its network servers, Oneida County has a lot of data to protect.

Currently, the Department of Central Services oversees the county’s information technology operations with a staff of 13 people whose job it is not only to safeguard data from attacks and breaches, but also to provide technical support to some 1,600 employees across multiple departments, offices and locations.

“Since I got here six-and-a-half years ago, we’ve just been in firefighting mode,” said Anne B. Hartman, director of Central Services. “This printer’s out. This user’s down. You’ve got to set up this. You’ve got to move that. We have been working on the policies and procedures that we need for a good cybersecurity posture, but we never have time.”

An assessment of the county’s IT operations recently conducted by Annese & Associates in conjunction with Utica College’s Cybersecurity Department, recommended that the staff level be increased by 27 to bring it in line with the industry standard of between 5 and 11 percent of its user base. For the full article click here 

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